1. Application of This Policy
1.1 This Policy applies to information we collect through the Services, in email, text and other electronic messages between you and SKYWAYS CHARTER, and when you interact with our advertising and applications on third-party websites, applications and services.
1.2 This Policy does not apply to information collected by us offline or through any other means or by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Services.
1.3 Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use the Services. By accessing or using the Services, you agree to this Policy.
1.5 You should not provide us your information if you do not want your information collected, used or disclosed as described in this Policy.
1.6 If you have questions about this Policy, please contact us firstname.lastname@example.org.
2. Children Under the Age of 13
2.1 The Application and the Website are not intended for children under 13 years of age. However, due to the nature of our Services, SKYWAYS CHARTER may collect and maintain travel information about children under the age of 13 when necessary to comply with aviation or security regulations, for safety or security reasons or as otherwise necessary for SKYWAYS CHARTER to arrange transportation or other services requested by members and their guests.
2.2 We do not knowingly use information we collect about children known to be under the age of 13 for any marketing or promotional purposes. We use the information collected about children known to be under age 13 only to provide Services. We will disclose personal information about children if required by law, for example to comply with a court order or subpoena, or to protect the safety and security of members.
2.3 If you are under age 13, do not use or provide any information through our Website or through any of their features, do not make any purchases through our Website, do not use any interactive features of our Website and do not provide any information about yourself to us, including, but not limited to, your name, address, telephone number, email address or any screen name or user name you may use. If we learn that we have collected or received personal information from a child under age 13 without verification of parental or guardian consent, we will delete that information. If a child under age 13 has provided us with personal information without parental or guardian consent, the parent or guardian may contact us at email@example.com
3. Information We Collect About You
3.1 Information by which you and your guests may be personally identified, such as name, address, email address, telephone number, credit card and other payment information (such as bank account information), date of birth, government-issued identification number (e.g., social security number, national identification number, driver’s license number, passport number, etc.) and personal characteristics (collectively “personal information”).
3.2 Information that is about you but individually does not identify you, such as geolocation, medical or health information (such as information required to accommodate a disability or food allergies) and information obtained from public records searches (e.g., civil and criminal court records, credit history, etc.).
3.3 Information that you provide to us in email, text and other electronic messages.
3.4 Information about your internet connection, the equipment you use to access the our Website and usage details.
3.5 Information that you provide by filling in forms on our Website, including information provided at the time of applying for a membership or requesting or purchasing Services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website. Presently, upon registration, we collect from each user his or her full name, email address and phone number. In addition, for customers who use Services, we collect credit card number and other payment information, address, passenger name(s), date(s) of birth of passengers and copies of government-issued identification (e.g., driver’s license, passport, etc.). Upon registration with SKYWAYS CHARTER, we develop a user profile to further customize the user’s experience.
3.6 Records and copies of your correspondence, if you contact us in any manner (including by mail/courier, email, text or other electronic messages) and your responses to surveys that we might ask you to complete for research purposes.
3.7 Details of Services you request and/or your search queries on the Application.
4. How We Collect Information About You.
We collect information directly from you when you provide it to us, automatically as you navigate through the Website (information collected automatically may include geolocation, usage details, IP addresses and information collected through cookies and other tracking technologies) and from third parties (for example, public records search services and other business partners). We will retain your information indefinitely from the time that the information is provided by you or collected by us.
5. Automatic Data Collection.
5.1 As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
5.2 Details of your visits to the Website, including traffic data, logs and other communication data and the resources that you access and use on the Website.
5.3 Information about your geographic location (geolocation). We collect geolocation data to calculate your charter fare, to notify you of Services available near your location and to further customize your experience with SKYWAYS CHARTER Services and other services that may be offered to members by SKYWAYS CHARTER partners from time to time.
5.4 Information about your mobile device, computer and internet connection, including your IP address, operating system, browser type and device type. We use this information to provide you with the most up to date application and features
5.5 We also may use these technologies to collect information about your activities over time and across third-party websites or other online services (behavioral tracking).
5.6 The information we collect automatically is statistical data and may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Website and to deliver better and more personalized Services, including by enabling us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize the Website and Services according to your individual interests, speed up your searches, and recognize you when you return to the Website.
6. Technologies We Use For Automatic Data Collection.
6.1 Device IDs. A device ID (device identification) is a unique device identification associated with a mobile device. It may be possible to limit device ID tracking by adjusting the settings on your mobile device. However, if limit device ID tracking you may be unable to access the certain features throughout the Website.
6.2 Geolocation Tracking. Mobile devices contain a GPS (global positioning system) chip that uses satellite data to calculate your geolocation. It may be possible to disable geolocation tracking by turning off the location feature in the settings on your mobile device. However, if you disable location tracking you may be unable to access certain features of the Website.
6.3 Cookies. A cookie is a small file placed on your computer or mobile device. It may be possible to refuse to accept cookies by adjusting the settings on your browser or mobile device. However, if you select this setting you may be unable to access certain features of the Website.
6.4 Web Beacons. Pages of the Website, the Application and electronic communications may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened a message and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). Some web beacons may be disabled by adjusting the settings in your browser or email settings or by installing browser add-ons. However, if you disable web beacons, you may be unable to access the Our Website or certain features in the Our Website.
6.5 Server Logs. A server log is a log file (or several files) that are automatically created and maintained by a server that track activities performed. Server logs cannot be disabled by users.
7. Third Party Servicers (JetInsight).
SKYWAYS CHARTER partners with JetInsight (https://www.jetinsights.com) for all Quote processing, Charter scheduling, CRM (customer relationship management), and back office administration of our fleet and guests.
8. How We Use Your Information
8.1 We use information that we collect about you or that you provide to us, including any personal information: (a) to present the Website and its contents to you; (b) to provide you with information, products and services, including information about contests or promotions and other forms of direct marketing, availability of SKYWAYS CHARTER Services and other services that may be offered to members by SKYWAYS CHARTER partners from time to time and to inform you about changes to Services; (c) to provide you with notices about your account, including for billing and other purposes; (d) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; (e) to notify you about changes to the the Website and products or services; (f) to allow you to participate in interactive features on the Website; (g) to assist us with improving and enhancing Services and optimizing operations and allocation of resources; (h) to provide you with the most up to date application and features and to assist with troubleshooting; (h) to help maintain the integrity of the data that is collected, stored and used by us; (i) for historical, statistical or research purposes.
8.2 We may use your information to contact you about our own and third parties’ goods and services that may be of interest to you. Our primary goal in collecting information is to provide you with an enhanced experience when using Services.
9. Our Disclosure of Your Information.
9.1 SKYWAYS CHARTER may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services. We may disclose personal information that we collect or you provide as described in this Policy:
9.2 To our subsidiaries and affiliates and to providers of professional services (for example, outside legal counsel or accountants).
9.3 To contractors, service providers and other third parties we use to support our business. For example, we use third party companies and individuals to perform or facilitate Services (e.g., aircraft operators, food and beverage providers, services contracted on your behalf through our concierge team, etc.); to process payments; to collect, store and retrieve your personal information; to perform public records searches (e.g., civil and criminal court records, credit history, etc.); and to perform services related to the the Website (e.g., hosting services, maintenance services, database management, analytics and improvement of features, etc.).
9.4 To our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe may be of interest to you.
9.5 To a buyer or other successor to our business in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information about visitors and members who use the Website or Services is among the assets transferred.
9.6 For any other purpose disclosed by us when you provide the information.
9.7 To comply with any court order, law or legal process, including to respond to any government or regulatory subpoena or other request.
10. Correcting and Deleting Your Information.
You may send us an email at firstname.lastname@example.org to request corrections to or deletion of personal information that you have provided to us. However, we cannot delete your personal information except by also deleting your user account (which may result in cancellation of your membership). We may not accommodate a request to change or delete information if we believe it would violate any law or legal requirement. We also may not accommodate a request to change information if we believe the change would cause the information to be incorrect.
11. California Privacy Rights.
California Civil Code § 1798.83 permits users of the Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com
12. Security and Confidentiality.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to the Website or JetInsights, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures.
We may update this Policy to reflect changes to our information practices. Such changes will be effective upon posting on the Website. We encourage you to periodically review this page for the latest information on our information practices. If you have any questions about this Policy, please contact us by mail at SKYWAYS CHARTER LLC, 3700 Airport Rd Boca Raton, FL 33431 Suite 302 or via email at firstname.lastname@example.org